During Amazon’s Q3 2024 earnings call, CEO Andy Jassy teased the development of a more advanced, “agentic” version of the Alexa assistant that would be capable of taking actions on behalf of users

He explained that future iterations of these assistants and generative AI applications will enhance their ability not only to answer questions and aggregate information but also to perform tasks autonomously. “You can envision us excelling in that area with Alexa,” Jassy remarked. He further mentioned that Amazon is in the process of significantly updating Alexa’s […]

D-ID has unveiled two new avatar types—Express and Premium+—aimed at enhancing content creation capabilities on its AI video platform

As companies strive to develop AI avatars that closely resemble human interactions, there is a growing interest in utilizing these tools for various enterprise applications, including marketing, sales, and customer support. D-ID’s new avatars leverage advanced generative models, making it simpler to produce visually appealing business videos with minimal text and visual input. This launch […]

OpenAI has officially launched ChatGPT Search, an advancement of its earlier SearchGPT prototype introduced this summer

This new feature, integrated within the ChatGPT platform, aims to deliver “timely answers” to user inquiries by pulling information from various online sources. Utilizing an enhanced version of OpenAI’s GPT-4o model, ChatGPT Search provides users with information, images, and data such as sports scores, news updates, stock prices, and more, along with links to relevant […]

Virgin Australia is exploring the potential of AI-driven personalization as part of its retail transformation strategy.

The airline has begun utilizing components of the SabreMosaic platform to deliver “ancillary offers” to travelers before their flights, aiming to generate additional revenue. Passengers may have already noticed these emailed offers in recent months, which utilize technology from Sabre, an enhanced modular platform introduced earlier this year. As the inaugural customer for SabreMosaic, Virgin […]

Optus Facing Court over Alleged Sales Misconduct Targeting Vulnerable Customers

The Australian Competition and Consumer Commission (ACCC) has launched legal action against Optus Mobile, alleging that the telecom company sold costly products and services to hundreds of vulnerable customers, often those with limited financial capacity or cognitive challenges. This lawsuit, filed in the Federal Court, claims that Optus’ sales practices were driven by commission-based incentives […]

Coles Announces $880M Investment in Third Automated Distribution Centre

Coles Group is set to invest $880 million in a new automated distribution centre in Truganina, on the outskirts of Melbourne, marking its third such facility in Australia. This centre will be powered by the same Witron automation technology used at Coles’ existing centres in Queensland and New South Wales, which opened in April 2023 […]

A child protection worker in Victoria utilized ChatGPT to prepare a report submitted to the Children’s Court, prompting the Department of Families, Fairness and Housing (DFFH) to implement a ban on generative AI tools.

According to the state’s information commissioner, the report included “inaccurate personal information” and minimized the risks faced by the child involved. While the report did not alter the outcome of the case, the Office of the Victorian Information Commissioner (OVIC) emphasized the potential dangers that could have resulted from such inaccuracies. The report should have […]