ATO looks to “unattributable exploration” of social media and the internet

The Australian Taxation Office (ATO) is set to acquire software that will facilitate “unattributable exploration” of various online platforms, including social media and different segments of the web—surface, deep, and dark. This initiative aims to expand the ATO’s existing open-source intelligence (OSINT) capabilities, which were initiated last year to bolster the protection of Australia’s tax […]

PostgreSQL 17 Released with Enhanced Performance and New Features

The PostgreSQL Global Development Group has officially released PostgreSQL 17, the newest version of the widely-used open-source database, emphasizing enhanced performance and improved memory management. Key highlights of this release include optimizations for the vacuum process, which aims to free up storage occupied by obsolete data, as well as adjustments to storage access that benefit […]

Medibank is leveraging a generative AI platform known as Typeface to enhance its health content creation efforts, aiming to engage a broad audience of Australians on health-related topics.

During a presentation at Salesforce’s Dreamforce conference, Jon Goh, the head of marketing technology and orchestration, explained that the health insurer seeks to enhance its content production capabilities and processes. “Traditional methods of content creation are not quick enough to meet the demands of today’s customers,” he noted. Goh emphasized the need for substantial content […]

Queensland University of Technology (QUT) has launched a new initiative within its multi-year digital connections program

This digital connections program, which began in 2022, established essential components such as a core CRM system based on Salesforce for Education, enabling a comprehensive understanding of current and potential students, as well as alumni. During Salesforce’s Dreamforce conference, program director James Rail discussed the goal of transforming service centers into “experience centers” that foster […]

Uniting is embarking on a transformation of its personnel management systems by partnering with Dayforce, beginning with payroll before expanding into additional functions.

The Australian not-for-profit organization, which employs around 12,000 staff members, initiated this transition about 18 months ago in response to the impending obsolescence of its Preceda payroll system. During the Dayforce Daybreak conference in Sydney, Chief People and Strategy Officer Dr. Anat Hassner emphasized that the payroll upgrade would serve as the foundation for a […]

CommSec is on the lookout for a “mini-CIO” to take charge of its digital strategy, following its integration with the Commonwealth Bank’s digital banking platform

The bank is committed to enhancing the user experience and personalization on its trading platform. The new technology lead will work under CIO Sam Booyachi to transform CommSec’s digital offerings, focusing on the integration of important features into both the CommSec app and website. This includes advancing the beta version of the app, which is […]

Virgin Australia is exploring the potential of AI-driven personalization as part of its retail transformation strategy.

The airline has begun utilizing components of the SabreMosaic platform to deliver “ancillary offers” to travelers before their flights, aiming to generate additional revenue. Passengers may have already noticed these emailed offers in recent months, which utilize technology from Sabre, an enhanced modular platform introduced earlier this year. As the inaugural customer for SabreMosaic, Virgin […]

A child protection worker in Victoria utilized ChatGPT to prepare a report submitted to the Children’s Court, prompting the Department of Families, Fairness and Housing (DFFH) to implement a ban on generative AI tools.

According to the state’s information commissioner, the report included “inaccurate personal information” and minimized the risks faced by the child involved. While the report did not alter the outcome of the case, the Office of the Victorian Information Commissioner (OVIC) emphasized the potential dangers that could have resulted from such inaccuracies. The report should have […]